Return & Refund


Here at SUP, we value our customers' trust. We are committed to their satisfaction and want to make sure they feel amazing every single day!

We guarantee that all sold products are original, authentic, in an excellent condition and have a minimum 2 months shelf life. In the unlikely event that one or more of these conditions are not met in your order, we will be happy to exchange or refund your purchase.

You can get an exchange within 7 days or a refund within 5 days of the purchase. Products must be in the same conditions as received and in their original box or packaging.

To proceed with an exchange or a refund, please contact customer support at or +971 58 578 7823. We will organize a pick up of your original order within 5 days and exchange or refund it.